Pause Or Close For Good
Rolling Slots Irish Casino | Close or Pause Your Account in Minutes
Cool off, self exclude or permanently close your Rolling Slots account in a few clear steps.
What does Rolling Slots Irish Casino Close Account walk through?
The Rolling Slots Irish Casino Close Account page is the single guide for any player who wants to step back from the platform. Three options sit on this page. A cool off pauses the account for a defined period from 24 hours up to 90 days. A self exclusion locks the account for longer, from 24 hours up to five years, and prevents the account from being reopened during the chosen period. A permanent closure ends the account entirely. The right option depends on whether you want a structured break, a defined longer lock out or a clean exit.
Every option is free, takes effect immediately and stops every marketing message from the moment it is applied. Cool off and self exclusion are reversible in the sense that the account can resume once the chosen period ends, although self exclusion cannot be cut short before the period ends. Permanent closure is final. Once the account is closed, the balance is returned and the account cannot be reopened under the same identity.
How do I trigger a cool off?
- 1
Open account settings
Inside account settings, open the responsible gambling panel and select Cool Off.
- 2
Pick a duration
Choose 24 hours, 7 days, 30 days or 90 days. The cool off starts the moment you confirm.
- 3
Withdraw any balance
Any balance still on the account is withdrawn through the standard cashier on the way out.
- 4
Account reopens automatically
At the end of the chosen period the account reopens without any extra step required from you.
A cool off is the lightest option and works well for players who want a structured break without committing to a longer absence. During the cool off no marketing emails or push notifications are sent. The account simply cannot be logged into until the chosen period ends. If you would like to extend a cool off after it has started, the responsible gambling team can do that inside live chat for any active cool off period. The wider set of player protection tools is described in full on the responsible gambling page for anyone who would rather start with a deposit limit before stepping up to a full cool off.
How does self exclusion work?
Self exclusion is the heavier option. Once a self exclusion is active, the account is locked for the chosen period from 24 hours up to five years and cannot be unlocked early under any circumstances, including by contacting support. This is intentional. The whole point of self exclusion is to remove the option of changing your mind in the middle of a heated session. Any balance on the account is paid out through the standard cashier on the way out. Any bonus money on the account is forfeited as part of the exclusion, which is the standard pattern across reputable operators.
Self exclusion can be triggered from the responsible gambling panel inside account settings or by contacting live chat. The chat agent will confirm the chosen period in writing inside the chat window and apply the exclusion immediately. If you would like the exclusion to apply across multiple sister sites operated by GBL Solutions N.V., the chat agent can extend the exclusion to every brand inside the same group as part of the same request.
How do I close the account permanently?
Permanent closure is a separate option from self exclusion and is triggered from inside live chat rather than from account settings. The reason is simply to make sure a closure decision is taken with a person rather than as a single click that could be regretted later. The chat agent will confirm the decision in writing, withdraw any remaining balance through the standard cashier and close the account inside the chat window. The full process usually takes under fifteen minutes from the moment you open chat.
Once closed, the account cannot be reopened. A new account cannot be created under the same identity, the same email address or the same payment card. This is a hard rule and applies even if you change your mind some time later. If you might want the option to return at a future date, a long self exclusion of one or two years is a better option than a permanent closure. If the closure is connected to a gambling problem, the responsible gambling page lists the free, confidential support services in Ireland that can help alongside the closure itself.
Looking for the deeper read on bonus forfeiture, what happens to your data after closure and the difference between closure and account suspension? Open the longer briefing.
18+. Please play responsibly. T&Cs apply.